FAQ
Frequently Asked Questions
Answers to common ROADWILD product, shipping, battery, and support questions.
How long does shipping take?
Most orders ship after processing. Delivery time depends on your location and carrier service.
Is the battery removable?
Yes. ROADWILD Ranger X is designed with a removable battery for easier charging.
Can I ride in rain?
Light rain may be acceptable, but avoid deep water, pressure washing, or submerging electrical components.
Do I need to assemble the bike?
Some assembly may be required, such as handlebar, front wheel, pedals, or accessory setup.
Where can I find my serial number?
The serial number is usually located on the frame, often near the bottom bracket or head tube area.